Refund and Returns Policy

At WPholioShop, we sell digital products such as WordPress plugins and themes. Due to the nature of digital downloads, we follow a strict refund policy to maintain product integrity and prevent abuse.

🔁 Refund Eligibility

We do not offer refunds for any digital product once it has been downloaded or accessed, except under the following conditions:

• You purchased the wrong product and have not downloaded it.
• You are experiencing a technical issue that cannot be resolved by our support team within 5 business days.
• The product is completely different from the description or demo provided.

❌ Non-Refundable Scenarios

Refunds will not be granted for the following reasons:

• You changed your mind after purchase.
• You misunderstood the product’s functionality or requirements.
• You do not have sufficient technical knowledge to use the product.
• Compatibility issues with third-party themes or plugins.
• You purchased a product thinking it includes support/updates beyond what is stated.

📩 Requesting a Refund

If you believe your case qualifies for a refund, please contact our support team at:

📧 info@wpholioshop.com
Include your order ID, product name, and a detailed explanation of the issue.

Our team will review your request within 2–5 business days.

📥 Returns

As our products are delivered digitally, there is nothing to return physically. Access to the download will be revoked upon approved refund.

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We aim to ensure satisfaction with every purchase, and we’re here to help if something isn’t working as expected. Thank you for understanding.